2516 Rush Mendon Rd.

Honeoye Falls, New York     14472

                                Telephone: 585 533-1420

                                     Home of - QVIX-Fire II The Most Advanced and Safest

                                       Computerized Firing System For Pyrotechnic Displays Plus 

                                              QVIX Business Systems Fireworks Inventory System, Shooters Scheduling System, Fireworks Accounts Receivable System

                                   Fireworks Contact (Customer) Management System, Explosives Tracking System, PyroData

                                       It's Here - QVIX-Fire Fireworks Show Choreography System

QVIX-Fire II Computerized Firing System

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If you're experiencing a problem with one of our software products, please fill out and submit the following bug report form. You may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead.

Bug Report Form

When you submit your bug report, it will be entered into our database for tracking purposes. It will be associated with the account name under which you accessed this web. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

  1. What program are you using?

  2. Please enter the current version number of the software you are using:

    (example: "V 2.41")

  1. What operating system are you using?
    Other:

  2. Please enter a brief one-line description of the problem:

    (example: "Program doesn't respond to a menu selection")

  3. If the problem is reproducible, please list the steps required to cause it,
    leaving a blank line between steps:

    (example: "1. Create a new show. 2. Insert some text ...")


  4. If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  5. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  6. Please provide us with the following information in case we need to contact you:
    Name:    
Phone:   
E-mail:
  7. Please enter the following text - QVIX
     

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

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Known Problems

The following is a list of some known problems with our software; we are working to correct them for the next release.

  • There are no outstanding problems at this time.
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QVIX-Fire and UniScript are trademarks of QVIX Business Systems Inc.. All other products mentioned are registered trademarks or trademarks of their respective companies.
Questions or problems regarding this web site should be directed to Fredric.Calev@QVIX.com.                                                                                                                   
Copyright © 1999 QVIX Business Systems Inc.. All rights reserved.                                                                                                                          
Last modified: Wednesday October 05, 2011 01:50:19 PM.